Privacy Policy

Effective Date: 01/01/2026

At Ecomaid Cleaning Service (“Ecomaid,” “we,” “our,” or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains, clearly and transparently, how we collect, use, share, and safeguard your information when you visit our website or use our cleaning services.

By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with reliable, high-quality cleaning services, we may collect the following types of information:

1.1 Personal Information

Personal information that you voluntarily provide to us may include, but is not limited to:

• Full name
• Email address
• Phone number
• Physical address (service location)
• Billing and payment details
• Any other information you provide through contact forms, booking forms, or direct communication

1.2 Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referring website or source

This information is used for website analytics and to improve our services and user experience.

2. How We Use Your Information

We use the information we collect responsibly and only for purposes that support our services and your experience, including:

• To provide and manage our cleaning services
• To process bookings, payments, and invoices
• To communicate with you regarding appointments, inquiries, or service updates
• To improve our website, services, and customer experience
• To comply with legal and regulatory obligations
• To send promotional or informational communications, where permitted by law

3. Sharing and Disclosure of Information

We respect your privacy. Ecomaid Cleaning Service does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling software), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure, and we regularly review our security practices to maintain a high standard of data protection. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to help our website function smoothly, understand how visitors use our site, and improve your overall experience. Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or correct your personal information
• The right to request deletion of your personal information, subject to legal obligations
• The right to opt out of marketing communications at any time

To exercise your rights, please contact us using the details provided below.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, we’re here to help. Please contact us at:

Ecomaid Cleaning Service
Email: info@ecomaidme.com
Phone: +971 50 158 2192

This Privacy Policy is intended to comply with applicable privacy and data protection laws and should be read in conjunction with our Terms and Conditions.